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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

July 16, 2018

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

Essential FCU Expands Relationship with IMM

IMM, a leading provider of eSignatures, announced that Baton Rouge, LA-based Essential Federal Credit Union has expanded their IMM eSign implementation to enable real-time, electronic remote signing environments to the nine parishes of the greater Baton Rouge community. Essential FCU is growing its relationship with IMM, adding the eSign Remote functionality to the business rules-based IMM eSign platform the CU previously implemented.

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PSCU’s Lumin Digital and ThreatMetrix Join Forces

ThreatMetrix and Lumin Digital announced a new alliance dedicated to securing and improving consumers’ online and mobile banking experiences. Lumin Digital — a PSCU company — will offer hundreds of CUs and millions of members access to protected digital banking by leveraging the ThreatMetrix Digital Identity Network.

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Hardware News

 

How to Get Started with Liquid Cooling for Servers and Data Center Racks

Companies such as Asetek, CoolIT, and Green Revolution Cooling are independent leaders in liquid cooling systems for high-end servers and data center racks. There are also liquid cooling systems from some of the name-brand server manufacturers, including Lenovo, which recently announced new products in that space. The return to liquid cooling is driven by processors that make more heat; increasing electrical costs for air conditioning systems; increasing power draw in servers and racks; and diminishing returns where stronger fans also need more electricity.

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Dell EMC PowerEdge R7415 Server Review

The Dell EMC PowerEdge R7415 is a single-socket server that features a CPU from AMD’s new EPYC line. With the new processor, Dell EMC and AMD claim that users will see a performance bump accompanied by lower TCO through socket licensing and power needs. The R7415 comes with an ample amount of space to add devices to boost performance. For instance, users can add 16 DDR4 DIMMs that can hold up to 2TB of memory and can add up to 24 NVMe SSDs--all within the small 2U footprint. The PowerEdge R7415 comes with all of the features that make PowerEdge servers attractive for potential buyers such as LifeCycle Controller, iDRAC, and OpenManage Mobile, as well as the company’s new built-in security features such as cryptographically trusted booting and silicon root of trust.

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What Is NVMe, and How Is It Changing Storage

NVMe (non-volatile memory express) is shaking up the enterprise storage industry. A communications protocol developed specifically for all-flash storage, NVMe enables faster performance and greater density compared to legacy protocols. NVMe is aimed at reducing the software overhead between applications and storage in all-flash systems.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

What's the Future of Server Virtualization?

The author states that server virtualization can help fight server sprawl, make better use of compute power, curb energy bills, and improve data-center agility and flexibility. In the next wave of computing, developers are slicing applications into smaller microservices which run in lightweight containers, and also experimenting with serverless computing (also known as function-as-a-service (FaaS).

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Here’s How Microsoft Teams Works

Microsoft announced that it is launching a free version of Microsoft Teams, essentially matching Slack's free version (more features are available for those who pay for subscriptions). This move could make Teams more appealing to smaller organizations - the free version of Teams is limited to 300 people.

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ATMs/Kiosks

 

Study Ranks ATM Fees in 50 US Markets

A new study by DepositAccounts.com found that third-party ATM fees averaged from 30 cents for online banks to $2.41 for brick-and-mortar banks. The average fee for credit unions was $1.46. A number of online banks and credit unions do not charge third-party ATM fees, which had the effect of lowering the overall averages for online banks and credit unions.

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EMV at the ATM: A Lot of Progress, but a Long Way to Go

According to a recent study by the ATM Industry Association, the rollout of EMV compliance has been progressing well, especially since the passing of deadlines for key liability shifts. The group found that more than nine out of 10 devices in the U.S. (91 percent) are now EMV-capable, while 86 percent are fully enabled and accepting chip-on-chip transactions. However, 11 percent of respondents indicated they experienced regular issues with EMV readers, while 10 percent experienced difficulties with EMV cards.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Continuity Control

Continuity Engine

and their client is:

First Service Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

Banking and Credit Card Apps Set New Standard for Mobile User Satisfaction

According to the J.D. Power 2018 U.S. Banking App Satisfaction Study and U.S. Credit Card App Satisfaction Study, overall consumer satisfaction with banking and credit card apps increased this year as more consumers adopt digital as their primary interaction channel. They found that the highest-performing apps in the study have a combination of high functionality and high performance, which means they have features such as multiple security login options, built-in chat functionality and account management functions, all of which are user-friendly and well-designed.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

What It Takes to Build a Zero Trust Network

The zero trust model, centered on the notion that nothing either inside or outside the network perimeter can be trusted without verification, is garnering increasing attention from organizations struggling to prevent data breaches using conventional approaches. Organizations that want to implement the model, however, need to be prepared to jettison practices based on deeply embedded notions of trusted insiders and the secure corporate network.

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Technology and Marketing

 

3 Key Factors Driving New Retail Branch Strategies

The author, who helped select sites for over 1,000 new branches during his career, contends that there are three basic elements that should determine which sites are appropriate for new branches: markets, locations, and sites.

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Promotions in Motion

A new generation of creative thinkers and marketers has stretched the definition of promotion from tchotchkes to gathering affinity groups based on their tastes, whether for food, fun or good old fashioned community.

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Online Banking/E-Commerce/Website Design

 

Personal Loans Surge to a Record High

Personal loans surged to a record this year and are the fastest-growing U.S. consumer-lending category, according to data from credit bureau TransUnion. Outstanding balances rose about 18 percent in the first quarter to $120 billion. Fintech companies originated 36 percent of total personal loans in 2017 compared with less than 1 percent in 2010.

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Omnichannel Banking Goes Beyond Seamless Transactions

Omnichannel banking allows for transactions to be processed at anytime, anywhere, and on any device. Moreover, omnichannel banking must use data and insights collected throughout the consumer journey to determine needs and enable seamless, personalized communications that can build value, improve satisfaction and reduce costs. Analysts say that consumers have turned to personal loans to consolidate debt and make large one-time purchases amid a reluctance to tap home equity after the credit crisis.

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Zelle Study Finds Growing Use of Digital Payments Across Generations

Early Warning Services, the network operator behind Zelle, released the results of its first Digital Payments Adoption Study showing that adoption and usage of digital person-to-person (P2P) payments are high among all generations, with consumers pointing to trust in friends and family and trust in their FIs as the primary reasons for engaging in a digital payment. Boomers ranked trust in FIs the most important influence on engaging in a digital payment, while Millennials and Generation X ranked recommendations from friends/family/peers as their primary influence.

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Internet Access

 

Internet Continuity Service from Hughes Could Protect SMBs from Problematic Outages

Hughes Network Systems has launched HughesNet Internet Continuity Service to help keep small businesses up and running. Hughes' new service will provide small organizations with protection from connectivity losses due to cable, fiber, or DSL outages. The service automatically switches users between satellite broadband and terrestrial Internet connection whenever one goes down.

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What Are the Options for Securing SD-WAN?

A key component of SD-WAN is its ability to secure unreliable Internet links and identify anomalous traffic flows. SD-WAN technology providers are continuing to increase their native security features and to create robust ecosystems of network-security partners. The author recommends that IT managers should consider their branch network security requirements and carefully evaluate the security capabilities of leading SD-WAN providers, include their native security features and their partnerships with network security providers.

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Call Centers

 

How to Transform Managers into Coaches

Without a doubt, effective coaching is absolutely crucial to leading and developing a team. In fact, a study by Deloitte found that organizations with leaders who coach effectively improve business results by 21%, compared to those who don’t. Additionally, coached employees are three times more likely to go the extra mile for their team. This article covers three strategies to help train managers to be coaches.

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