Your source for the latest technology information of interest to credit unions across America.
Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.
This Week's News is Sponsored by Better Branches ~
Argos Risk, a leading provider of third-party risk intelligence services for managing and monitoring health and credit risk for B2B organizations, is partnering with Member Driven Technologies (MDT) to provide a vendor risk and business heath assessment solution to MDT’s credit union clients. The automated solution proactively monitors the well-being and potential risk of any related third-party vendors.
Enacomm, a leading provider of intelligent interactions and consumer authentication technologies for FIs, has teamed up with Advantel, a leading provider of voice and data solutions. Through the partnership agreement, Advantel will make available to FIs both VPA (Virtual Personal Assistant) banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic interactive voice response (IVR) system for personalized interactions.
The Cornerstone Credit Union League has entered into an agreement with Plexcity for back-office services. Based in Ontario, CA, Plexcity is a shared service company that offers information technology, accounting and finance, and human resources solutions.
When it arrived two decades ago, USB devicesonly transferred data at 12 megabits per second, Then came a boost to 480 megabits per second, which dramatically expanded USB's utility. Then came a tenfold increase to 5 gigabits per second, followed by 10Gbps, and this year, another USB doubling to 20Gbps is underway.
At CES 2018 in Las Vegas, Dell unveiled a number of new hardware products that may appeal to enterprise users for their size, performance, and storage capacity. Perhaps most notable was the Dell Portable Thunderbolt 3 SSD, which the company is calling the "world's most compact Thunderbolt 3 storage device." Dell also launched its new XPS 13, which it dubbed the world's smallest 13.3-inch laptop with a number of new features.
HP claims that thier new Spectre x36015 is the "the world's most powerful convertible PC." HP also announced the HP ENVY x2, an Always-Connected PC that can be adjusted to laptop, reading, or tablet mode.
Many financial services organizations are in the process of testing and learning from AI prototypes and pilots in areas such as real-time consumer authentication, cyber fraud and underwriting small business loans. This article covers some real world cases of AI in action.
ATMIA just published its Global Fraud and Security Survey Results for 2017 for its global membership of over 10,500 individuals in the ATM industry. The survey looks at current trends in ATM skimming, PIN compromise, deposit-related fraud, cash trapping, dispenser jackpotting, transaction reversal fraud, card trapping, eavesdropping, card data malware, shimming chip card data, network packet “sniffing”, as well as other network compromise and remote network compromise for card data. The percentage of respondents reporting a general increase in ATM crime increased from 42% in 2016 to 54% in the 2017 annual global fraud and security survey.
Meltdown and Spectre attacks arise from hardware security vulnerabilities in chips from Intel, AMD and ARM. The more immediate threat is the Meltdown attack, which allows malware to read potentially any data item on a Windows PC, including that from Windows kernel memory, any physical memory and any memory belonging to other processes on the same PC. If an scammer were able to get malware onto an ATM, it would be possible to access sensitive information (such as an account number on the customer's card) and, potentially, certain types of passwords such as an ATM supervisor login password that might be held transiently in memory. The question then becomes how easily a hacker can get new malware onto an ATM.
Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:
and their client is:
Apple Federal Credit Union
This article looks at some of top mobility trends shaping the evolution of banking operations.
South Korea-based consumer-electronics giant LG Electronics plans to bring its LG Pay mobile-payments service to the U.S. in a few months. But with its smart phones in the hands of only 10% of American consumers, how much market share LG Pay can capture and how it can distinguish itself from established U.S. mobile-payment rivals is unclear.
Mobile use is beginning to suffer at the virtual hands of in-home digital voice assistants, a new study reports. According to Accenture, which surveyed 21,000 consumers in 19 countries between last October and November, 66% of people who own a digital voice assistant used their smartphones less at home since installing the device.
The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:
(866) 598 - 0698
At its simplest level, machine learning is defined as “the ability (for computers) to learn without being explicitly programmed.” Using mathematical techniques across huge datasets, machine learning algorithms essentially build models of behaviors and use those models as a basis for making future predictions based on newly input data. This article reviews a handful of ways that machine learning and AI will help secure organizations inthe future.
IC Realtime announced the introduction of Ella, a new cloud-based deep-learning search engine that augments surveillance systems with natural language search capabilities across recorded video footage. Ella uses both algorithmic and deep learning tools to give any surveillance or security camera the ability to recognize objects, colors, people, vehicles, and more.
The 2018 Retail Banking Trends and Predictions report provides an analysis of what the industry believes will occur in 2018. But, what do FIs need to do immediately to benefit from upcoming digital technology trends?
Visa has partnered with tech startup Dynamics to develop an Internet of Things (IoT) payment card that looks like a regular credit or debit card but has extra features likes alerts and coupon offers. Dynamics's Wallet Cards let people access debit, credit, pre-paid, multicurrency, one-time use or loyalty cards on a single card with the tap of a button. Account information is shown on the on-card display with the ability to toggle between cards or accounts. FIs can distribute the Wallet Card anywhere, including retail branches, and let consumers activate payments immediately.
Google just announced that it is merging all of its various payment programs into a single brand, called "Google Pay." Google Pay will be a one-stop shop for all your Google Payment needs: NFC smartphone payments, P2P transfers, and Web payments.
Cisco’s Encrypted Traffic Analytics (ETA), which monitors network packet metadata to detect malicious traffic even if its encrypted, is now generally available. Cisco rolled ETA out beyond just the enterprises switches it was originally designed for and made it available on current and previous generation data center network hardware too. This article goes into detail on how ETA works and why ETA could be a big deal.
Microsoft announced that it was adding end-to-end encryption to Skype conversations. The new feature is called Private Conversations, and is available for Skype Insiders now.Skype was already using 256-bit AES encryption. However, the end-to-end goes a step further than this by encrypting stored messages as well. It could help make Skype a strong tool for remote workers who regularly need to discuss sensitive issues with colleagues.
Contact center training has evolved a lot over the years, and it’s becoming more sophisticated as better technology and tools hit the market. This article looks at five training trends to watch—and consider implementing—for a successful 2018.