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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

February 19, 2018

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

Two Maryland CUs to Offer ID Protection Products to Members

Soaring Eagle Business Solutions announced it has entered into a partnership with the $14 million Police FCU of Upper Marlboro, MD, and the $15 million HEMA FCU of Silver Spring, MD, under which both credit unions will be able to offer “IDShield,” an identity protection product, to their members.

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Chula Vista City Employees FCU Signs with CU*NorthWest

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced that Chula Vista City Employees FCU in Chula Vista, CA, has signed with CU*NorthWest and is scheduled for conversion in February 2018. Chula Vista City Employees FCU was chartered in 1967 and the $2.8 million dollar credit union represents approximately 579 members.

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Constellation Digital Partners Releases ‘Revolutionary Software Platform’

Constellation Digital Partners, which has been building what it has described as a “revolutionary software platform that will transform the future of digital banking for credit unions and members,” has released Aquarius through Amazon Cloud Services. The CUSO has said its objective is to create and deliver “a complete suite of digital financial services dedicated solely to credit unions.”

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Hardware News

 

Hybrid Data Storage Is Growing Rapidly in the Digital Workplace

82% of businesses are currently deploying a mix of cloud and on- premises infrastructure. Egnyte analysis uncovered a number of trends, including: * Businesses have increased their storage footprint by 55% YoY * The average file size for all businesses in 2018 is 3.13 MB, up from 2.59 MB in 2015 (20% growth YoY).

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Dell-EMC Expands Its CI Platform, Simplifies Data Center Operations

Dell-EMC announced the VxBlock 1000 which aims to make private cloud deployment even simpler. The VxBlock product line consists of the 240, 350, 540 and 740; the primary difference between them is the storage in them. Customers choose the type of storage based on the workload. For example, businesses using VxBlock for general-purpose applications such as Microsoft Exchange and SharePoint would choose a version with Unity.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

What Are the Differences Between Office 2016 and Office 365?

When you get down to it, there are really only two kinds of Office. One, which most label Office 2016, is the stand-alone suite that traces its roots back to the last century. (Its successor is Office 2019.) The other, Office 365, is the subscription service that debuted in 2011. This article looks at the three top ways to tell these tools apart, and looks at what's coming, based on Microsoft's recently announced new support policies for the upcoming Office 2019, as well as Office 365, down the road.

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Most CIOs Plan to Deploy Artificial Iintelligence

Meaningful artificial intelligence (AI) deployments are just beginning to take place. Gartner’s 2018 CIO Agenda Survey shows that four percent of CIOs have implemented AI, while a further 46 percent have developed plans to do so.

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What’s New in Windows 10 Security Features: The Anti-Ransomware Edition

With the new era of Windows as a service, Microsoft is rolling out changes to the operating system twice a year. Many of those changes will allow you to improve your security posture and offer more security choices. You no longer have to wait for a new operating system to deploy new security features. This article summarizes all of the new security features and options in Windows 10 version 1709, also known as the Fall Creators Edition.

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ATMs/Kiosks

 

Nautilus Hyosung America Launches Force ATMs

Nautilus Hyosung America officially launched its new Force retail ATM: The new model features a 12.1-inch color display, capacitive touch function keys, a more elegant user interface and three-phased brightness control. The Force also boasts a 50 percent increase in cash dispense unit capacity over the Halo II, allowing for 6,000 notes.

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New Study Shows Independent Operators Provide Majority of US ATMs

The National ATM Council (NAC) has released the findings of a new independent study on the state of the US ATM marketplace, entitled Location Study of ATMs in U.S. by Ownership, 2018. They report that there are 470,135 ATMs in service today in the US, with FIs accounting for 191,741 of the US ATM terminals, and the remaining 278,394 ATMs in America owned and operated by independent ATM providers and merchants.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Continuity Control

Continuity Engine

and their client is:

First Service Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

REVIEW: 5 Top Hardware-Based Wi-Fi Test Tools

This article reviews penetration testers and airwave monitors from AirCheck, Cape Networks, EyeQ, NetBeez and WiFi Pineapple.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

What CISOs Prioritize in Order to Improve Cybersecurity Practices

In a new study by the The Financial Services Information Sharing and Analysis Center (FS-ISAC), CISOs weighed in on the most critical cyber-defense methods, frequency of cyber-preparedness reporting to their respective boards of directors as well as the current cyber chain of command within their respective financial organizations. 35 percent of CISOs surveyed said that employee training is a top priority for improving security posture in the financial sector. Infrastructure upgrades and network defense are also prioritized by 25 percent of CISOs; and breach prevention by 17 percent.

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Mastering Email Security with DMARC, SPF and DKIM

This article discusses three of these solutions: 1) Sender Policy Framework (SPF), which hardens your DNS servers and restricts who can send emails from your domain; 2) DomainKeys Identified Mail (DKIM), which ensures that the contents of your emails remains trusted and hasn’t been tampered with or compromised; 3) domain-based Message Authentication, Reporting and Conformance (DMARC), which ties the first two protocols together with a consistent set of policies.

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Technology and Marketing

 

Video Content Marketing in 2018 - Turn On, Tune In, Engage

Organizations are using testimonial videos, event recaps and branded storytelling videos (i.e., content marketing) to reach and authentically engage with consumers. Through these tactics, organizations of all sizes are humanizing their message and making themselves more relevant and engaging in the social era.

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Online Banking/E-Commerce/Website Design

 

Collaboration—and Reams of Data—are Key to Making AI Smarter

Two credit unions are hoping to redefine how members use chatbots when banking, including executing transactions: Trailhead Credit Union and Enrichment Federal Credit Union.

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As Players Jockey for Position, Faster Payments Will Total $650 Billion This Year

The first estimates are emerging of just how much dollar volume will flow across systems already in place and in progress - the total will come to $650 billion this year, according to “Faster Payments: U.S. Forecast, 2017-2021,” a report just released by Mercator Advisory Group. That is volume across peer-to-peer, business-to-business, business-to-consumer, and consumer-to-business payments channels where funds are available anywhere from within minutes to the next day.

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Internet Access

 

Net Neutrality's End May Impact CUs

There are a few credit union professionals who are trying to sound the alarm and warn the industry that the removal of the net neutrality rules may lead to serious repercussions in operations, payments and marketing. Other credit union professionals, however, don't think credit unions will be affected because their content, or the products and services they provide, won't necessarily become prime targets of abuse in the absence of net neutrality.

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Juniper Networks Bids to Help Organizations Build a Multi-Cloud Future

Juniper is offering a universal switch for data center spines, data center edges and DCI to enforce network policies consistently across various kinds of environments. It's also offering a single point of control for multi-cloud security, through Sky Enterprise, a cloud management service that allows operators to deploy, configure and manage switching and security devices.

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Call Centers

 

Recursive Labs Unveils Tool That Facilitates Online Communication in Real-Time

Recursive Labs announced the unveiling of its new Request solution which they say is a first-of-its-kind customer engagement platform that incorporates live video to enhance online consumer communication. Whether using their mobile devices or desktop computers, with Request, consumers can quickly create a live video by recording their screen to show and explain their issues or pose their questions in real-time.

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