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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

September 25, 2017

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

CU*Answers Signs Affinity Credit Union

CU*Answers announced that Des Moines, Iowa-based Affinity Credit Union has recently executed a contract to migrate its existing core data processing system over to the CUSO’s CU*BASE suite in March of 2018. Affinity will become the CUSO’s second customer-owner in the greater Des Moines area.

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IMM, Wacom Deliver Next-Gen eSignature Capture Devices for FIs

IMM and Wacom announced a joint agreement to provide next-generation electronic signature-capable displays for FIs. IMM’s enterprise wide eSignature platform, IMM eSign, is now integrated with Wacom’s pen-display devices. This integration is intended to help provide a more dynamic, intuitive in-branch signing experience.

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PSCU's Advisors Plus Expands with Launch of Business Intelligence

PSCU announced an addition to its suite of Advisors Plus product offerings. Credit unions can partner with Advisors Plus consultants to help meet their business challenges and grow utilizing the new Business Intelligence suite of services. The new Business Intelligence suite will offer access to industry analytics and benchmarking statistics alongside PSCU-specific advanced transactional data.

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Hardware News

 

The Future of Branches: Service Bots or Multipurpose Terminals?

BS/2 says that multifunctional terminals are able to replace a small branch and provide visitors with all needed banking services in one place. Consumers are provided with an opportunity to open an account and perform all most common financial operations around the corner, even in a small town where there are no branches at all.

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PKWARE Releases Smartcrypt Appliances

PKWARE announced the launch of four virtual and hardware key management appliances. The appliances are meant to allow for simplified deployment and enhanced security features of Smartcrypt Enterprise Manager, the central component of PKWARE’s Smartcrypt platform. Smartcrypt Appliances feature out-of-the-box support for persistent data encryption and data discovery, as well as offering a full-entropy random number generator.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

Private Cloud Use Grows, and ZeroStack Wants to Help Spin Them Up

ZeroStack CEO David Greene discusses the accelerated growth of private clouds, why organizations are turning to them, and the role ZeroStack plays in their deployment.

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The Rise of Alternative Data in the Lending Market

There were conflicting views on the importance of the FICO score at the recent PayThink Conference. While only some professionals were bold enough to say the standardized credit scoring has become marginalized, others maintained that it was here to stay. However, all agreed on the increasing potential of alternative data.

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Microsoft Launches Data Security Technology for Windows Server, Azure

Data is at its greatest risk of being compromised when it is being used, when moving from a secure database around the servers or apps in memory. So, Microsoft is launching a new technology for Windows Server and Azure that protects the data while it’s being processed. Microsoft claims the service, called Azure confidential computing, makes it the first public cloud provider to offer encryption of data while in use. 

 

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ATMs/Kiosks

 

TMD Security Intros ATM Gas Defense Kit

TMD Security has introduced its Gas Defense Kit, expanding the company's portfolio of physical security solutions designed to protect against ATM explosive attacks. The new kit combines intelligent "spark" technology with TMD's real-time remote monitoring software to help provide a centrally controlled end-to-end defense strategy.

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Securing Deposit and Cash Recycling Machines Best Practices

The manual outlines the risks faced by deposit machines, including fake machines, fraudulent and empty envelope deposits, fishing and removal.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Network Box USA

Network Box

and their client is:

Air Force Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

2017 Mobile Deposit Benchmark Report: Consumer Behavioral and Attitudinal Research

The second annual Mobile Deposit Benchmark Report concludes that a great mobile deposit user experience is integral to a FI’s digital transformation strategy and one of the most powerful tools available for helping drive more users to do their banking through lower-cost mobile banking channel

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Will Using AI for PFM Help Consumers Develop Better Financial Habits?

Personetics has developed AI technology for mobile apps that combines consumer savings and money management. In action, it will intelligently look at the cash flow, and automatically start to save money.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

How Apple's New Facial Recognition Technology Will Change Enterprise Security

Apple's new Face ID technology promises a security revolution for iPhone users — and it also promises to change all of enterprise security, eventually. While Face ID's primary audience consists of consumers who buy iPhones, Apple has created a new paradigm for security with what they say is a safer, faster authentication system. It seems inevitable that similar technology eventually will filter down to devices of all kinds.

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New FBI Robbery Numbers Show One Emerging Risk to CUs

The FBI reported more than 4,250 FIs were robbed last year. While robbers typically complete their heists during office hours, a recent trend of targeting credit unions at opening and closing time has emerged, CUNA reported.

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Report: Negligent Employees Are No. 1 Cause of Cybersecurity Breaches at SMBs

Negligent employees are the no. 1 cause of data breaches at small and medium-sized businesses (SMBs) across North America and the UK, with 54% of IT professionals reporting that careless workers were the root cause of cybersecurity incidents..

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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems


Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:
https://www.cunews.com/Corelation.pdf

CU Answers

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf


Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:
https://www.cunews.com/MDT.pdf

Share One - http://www.shareone.com
Read Teri Van Frank's comments:
https://www.cunews.com/ShareOne.pdf


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Technology and Marketing

 

Kasasa Rolls out Kasasa Loans

Financial technology and marketing services company Kasasa unveiled its newest offering this week. The Austin, Texas-based company launched Kasasa Loans, a loan product that lets consumers pay ahead to reduce debt, and take that extra money back if they need it.

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Seven Costly Digital Mistakes of Marketers

Sins of omission rather than commission rank among the most serious mistakes FI marketers are committing in this time of digital upheaval.

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Online Banking/E-Commerce/Website Design

 

Consumers and Prepaid: Caution Ahead

Mercator Advisory Group survey finds U.S. consumers are cutting back on buying prepaid cards after five years of steady growth. Retailer-specific cards continue to be the most popular type of prepaid cards, bought by 38% of U.S. adults, down from 45% in 2016, but up from 41% in 2015. Yet, fewer U.S. adults bought prepaid cards in any of the eight categories tracked in the annual survey—retailer-specific cards, general purpose reloadable (GPR) cards, general purpose nonreloadable cards, gift cards for online services, prepaid mobile phone cards or virtual cards, long distance phone cards, and transit cards. 

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Omnichannel Delivery: Time for FIs to Get Moving

Omnichannel delivery was the topic of a recent Celent survey among its Digital Banking Research Panel, a group of 70+ FIs that collaborate with Celent on a series of surveys on digital topics.

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Survey Shows American Prefer Online Banking

Some 40 percent of Americans manage their accounts online more frequently than any other method, according to a recent survey conducted by Morning Consult on behalf of the ABA. One in 4 consumers (26 percent) use their mobile devices most often to conduct their banking business, while 18 percent visit their branch the most frequently.

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Internet Access

 

Verizon Taps Vidder for Software-Defined Managed Security Offering

Verizon Enterprise Solutions has introduced a new Software Defined Perimeter (SDP) offering, a service that provides connectivity at the application layer instead of using traditional network-based access controls. Leveraging Vidder’s PrecisionAccess technology, Verizon’s SDP service can help organizations prevent credential theft, malware propagation and server exploitation attacks across data center and cloud environments.

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Is SD-WAN Better than MPLS?

If the vast majority of traffic on your WAN is comprised of non-real-time applications, such as email, file sharing, software, etc., SD-WAN can bring the following benefits over MPLS: increased bandwidth, performance, and uptime, increased performance at small, remote or international sites, and you will no longer being imprisoned by your ISP. SD-WAN can also be better than MPLS if you are using the cloud.

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Chrome Continues to Be the Most Secure Browser, Confirms New Research

X41’s research showed that although Edge also seems to keep up with modern security features, its security is significantly compromised because of its fallback to the legacy Internet Explorer browser. In comparison to Edge, Chrome also employs stricter security defaults and has a higher level of compartmentalization, thus allowing it to evade more attacks.

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Call Centers

 

Expert Advice for Measuring and Improving Agent Engagement

Winner of the ICMI Global Contact Center Award for Best Contact Center Culture, Clio is leading the way regarding employee engagement. Read how their contact center’s culture has translated to an improved customer experience.

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