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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

September 18, 2017

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

North Iowa Community CU Chooses Sharetec as Their New Core

Sharetec announced that North Iowa Community Credit Union (NICCU) in Mason City, IA, has chosen Sharetec as their new core system. NICCU has also selected a variety of products that include picture pay, enhanced mobile banking compared to what the members are currently using, and the integrated membership and loan application system.

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Corelation Signs 5 Credit Unions for Core Processing

San Diego-based credit union core processing vendor Corelation said it has signed five new CU clients to its KeyStone system. The five newest KeyStone users are:

  • $252 million AEA Federal Credit Union, 31,277 members,Yuma, AZ
  • $681 million Centris Federal Credit Union, 95,575 members, Omaha, NE
  • $141 million Marshland CU, 3,275 members, Brunswick, GA
  • $577 million Del Norte CU, 46,719 members, Santa Fe, NM
  • $342 million SIU Credit Union, 40,543 members, Carbondale, IL

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Member Driven Technologies Named to Inc. 5000’s List of Fastest Growing Private Companies in USA

Member Driven Technologies (MDT) announced that they have been recognized by Inc. as an honoree on the Inc. 5000 2017 list of fastest growing private companies in America. Based in Farmington Hills, Michigan, MDT has experienced a 3-year growth of 59% and has earned the rank of #4359 on the Inc. 5000 list.

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Q2 Launches CardSwap to Keep FIs Top of Wallet

Q2 Holdings announce the launch of CardSwap, a tool designed to help FIs and card issuers achieve top-of-wallet position while generating valuable interchange revenue. CardSwap enables account holders to automatically apply new debit or credit card information across their favorite subscription and digital point-of-sale services — such as Amazon, Netflix and Hulu — in a single workflow.

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Hardware News

 

March Networks Announces HD Analog Video Recording Solution

March Networks introduced a new tribrid video recording platform able to support high-definition (HD) analog video in addition to all-IP and standard analog video channels. The new 8724 V Tribrid NVR delivers modular support and power for up to 24 video channels, including HD Analog in a single integrated recorder.

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The next Big Thing in Hard Disks May Be Glass

New materials are needed for higher densities, and a Japanese firm thinks it has the solution: glass substrates. Hoya said it believes the 3.5-inch HDDs will shift from aluminum substrates because glass is more rigid than aluminum, smoother and flatter, all of which makes it possible to put more platters in the drive enclosure.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

How Network Automation Can Speed Deployments and Improve Security

In this article, VMware shops discuss the benefits of network automation for security and management. Network virtualization enables the creation of networks in software, abstracted from the underlying physical hardware. IT can provision networks quickly, with network and security services attached to workloads using a policy-driven approach.

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NEW REPORT: Tapping APIs to Open New Financial Frontiers

The latest edition of the PYMNTS.com B2B API Tracker examines how APIs are helping both FIs and smaller businesses partner with FinTech companies and embark on new ventures in new markets.

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ATMs/Kiosks

 

Americans More Willing than Others to Pay ATM Fees

Americans and Australians are using ATMs less than they did two years ago, while British adults are the biggest and most frequent users of the machines that debuted 50 years ago in their country. But Americans are more willing than their English-speaking compatriots to pay ATM fees. The majority of respondents in all three countries use ATMs solely for cash withdrawals: 66% in Australia, 62% in the U.S., and 54% in the U.K. Younger adults, however, tend to use ATMs for more services.

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BS/2 Updates ATMeye.iQ ATM Software

Banking technology provider BS/2 has released a new version of its ATMeye.iQ security monitoring software for self-service devices. The system update enables ATMeye.iQ 2.0 for the WildFly 9.02 application server. The solution also works with PostgreSQL and the commonly used MS SQL database — connectivity that makes the system 20 times more productive and allows its use in more than 14,000 networked ATMs, according to the company.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Continuity Control

Continuity

and their client is:

First Service Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

3 Ways iPhone X Could Transform Mobile Banking

The recent introduction of the uber-expensive iPhone X — one of three smartphone models Apple unveiled — offers hints that another disruption may be approaching. This article looks at three ways banking could be transformed — again — and how you might take advantage.

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The Future of the Financial WorkStation Is Mobile, Says Samsung

Do financial services employees really need a desktop computer anymore? Samsung says, no.  The company recently demoed a solution that allows a user to move from a mobile to a desktop, using a Samsung S8 and its “DeX” station.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

SonicWall, SentinelOne Partner for SMB Network and Endpoint Protection

The two companies will deliver automated breach detection, prevention, and remediation to the small to medium-sized business segment.

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Fujitsu Biometrics-as-a-Service

Fujitsu provides pay per use, plug-n-play biometric-enabled solutions that help enable support for more than 50 biometric devices while instantaneously responding to different types of modalities.

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Leaders Roundtable

Online and Mobile Banking:

Removing Friction from the Digital Experience


 
IMM - http://www.immonline.com  
Read Michael Ball's comments:

Javelin Strategy & Research - http://www.javelinstrategy.com
Read Mark Schwanhausser's comments:
https://www.cunews.com/Javelin.pdf

Kony - http://www.kony.com
Read Antonio Sanchez's comments:
https://www.cunews.com/Kony.pdf

PSCU - http://www.pscu.com
Read Eric Goscicki's comments:
https://www.cunews.com/PSCU.pdf

StrategyCorps - http://www.strategycorps.com
Read Dave DeFazio's comments:
https://www.cunews.com/StrategyCorps.pdf

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Technology and Marketing

 

Samsung Is Working with FIs to Roll out Retail Pop-Ups

Samsung has been working with branches for five years, now they are working on expanding their retail presence to pop-ups. They note that pop-ups are one way to reach younger consustomers who are less likely to come into fixed branches.

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Are Tiny Pop-up Branches Banking's Brick-and-Mortar Future?

Branches built out of shipping containers that measure 160 square feet could be the next stage in the banking industry's evolution of retail delivery. This article looks at how some institutions are experimenting with these bite-sized branch designs.

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Online Banking/E-Commerce/Website Design

 

Why Using Scanning Tools for ADA Compliance Isn’t a Great Idea

Auditing companies like A360 often provide on-going support of your CU’s website and may even give you a digital badge to place on your website, indicating that you are monitored by an independent ADA compliance company. This can be helpful for marketing and for demonstrating your commitment to accessibility.

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Is Bill Pay Still Relevant for Credit Unions in 2017?

Still sticky after all these years, online bill pay is a workhorse for member engagement. This article covers five ways to make it stickier.

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Will Apple's Face ID Be a Boon for Video Banking?

Apple just introduced the iPhone X, and as pundits predicted, it does away with Touch ID in favor of Face ID, a biometric authentication system based on the user’s face. The accuracy of Face ID is supposed to reduce false positives to 1 in a million compared with 1 in 50,000 for Touch ID. Touch ID is widely used by FIs for authentication, so this change will leave some scrambling. 

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Vantiv Debuts a Debit Card-Based Settlement Service

Merchants that process with Vantiv will have a new option to receive their settlements within minutes in the FastAccess Funding program the processor and program partner Visa announced.

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Internet Access

 

Comcast Business Launches Software Defined Wide Area Networking Service

Comcast Business has launched its ActiveCore software defined networking platform in a bid to land more customers. The ActiveCore SDN platform is delivered off of Comcast's cable network and Comcast Business plans to use its ActiveCore SDN platform to enable enterprises to manage the network across multiple locations, data centers and branch officers.

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MPLS or IPsec VPN: Which Is the Best?

Should you ditch your expensive MPLS Wide Area Network and replace it with an IPsec VPN over giant fiber Internet circuits at each site?

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Call Centers

 

5 Things Your Agents Can Say to Dissolve Caller Frustration Immediately

By 2020, the consumer experience your agents deliver will become your key brand differentiator – overtaking price and product. Are your agents ready to provide globally differentiating service?

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