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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

October 16, 2017

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

Hyland Named a Leader in the Gartner Magic Quadrant for Content Services Platforms

Hyland was named a Leader in the Gartner Magic Quadrant for Content Services Platforms. The report is an evolution of the Gartner Magic Quadrant for Enterprise Content Management, which had consecutively recognized Hyland as a Leader from 2010-2016 for its enterprise information platform, OnBase by Hyland.

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Valley Oak CU Signs with CU*NorthWest

CU*NorthWest announced that Valley Oak Credit Union in Three Rivers, CA has signed a core data processing contract with CU*NorthWest and is scheduled for conversion in February 2018. The $51.5 million dollar credit union represents approximately 7,100 members.

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Kane County Teachers Credit Union Leverages IMM eSign

IMM announced that Kane County Teachers Credit Union added their remote eSignatures module. This addition expands the existing functionality of its eSignature platform, IMM eSign.

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Hardware News

 

HP Refreshes Its Flagship Spectre, Spectre X360 Laptops

HP launched its two new laptops - HP Spectre 13 and HP Spectre x360 13 - and highlighted a few design tweaks that aim to extend its lead in the PC market. HP calls the second-generation Spectre 13 the thinnest touch laptop and added an integrated privacy screen for the Spectre x360 13.

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7 Reasons Chrome OS Computers Are Ideal for Enterprises

This year, 5.5% of all PCs sold will be Chrome OS devices. That means Chrome has overtaken Linux as the ‘third OS’ at work. Credit the cost, security and manageability benefits of Chromebooks and Chromeboxes for the rise.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

Security No. 1 Inhibitor to Microsoft Office 365 Adoption

Barracuda Networks polled 1,100+ organizations to learn about the trends around Office 365 adoption and usage, including the factors and concerns customers face when deciding whether to migrate or stick with their existing business software platform. Results say adoption is increasing overall. Researchers found 63% of respondents currently use Office 365 and among the remaining respondents, some 49% plan to migrate to it. This marks a 20% jump from a similar study in 2016, when 42% of businesses surveyed were using Office 365. Security concerns are the top inhibitor for 44% of businesses deciding against Office 365.

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ATMs/Kiosks

 

More NFC-Powered ATMS Equals Fewer Branch Interactions

People’s interaction with ATMs is shifting more and more towards cardless transactions, at least according to Wells Fargo as it rolls out near-field communication (NFC) capabilities to its 18,000 ATMs.

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Digital Payments Expected to Hit 726 Billion by 2020 — but Cash Isn't Going Anywhere Yet

People around the world are expected to make 726 billion transactions using digital payment technologies by 2020, according to a new study. The report notes that "there are specific situations where one or more of the attributes of cash — speed of exchange, universal acceptance, anonymity, absence of record and free of charge — are not yet matched by digital payments."

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Diebold Claims No. 1 Spot as Largest ATM Manufacturer

Diebold Nixdorf has been named the largest manufacturer in the global ATM market in Global ATM Market and Forecasts to 2022, a new report from strategic research and consulting firm RBR. RBR research indicates that the Diebold Nixdorf owns a 32 percent share of the global market, and is the only manufacturer to have more than 1 million of its ATMs installed worldwide. Globally, the number of ATMs grew by 3 percent to 3.3 million in 2016 and is expected to grow to more than 3.7 million by the end of 2022, according to the report.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

QuestSoft

cuanswers

and their client is:

Patelco Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

Mobile Banking Is Dead

The author beleives that consumers that customers will benefit with better experiences from apps that are very good for specific money management needs, rather than a single general purpose app where they have to figure things out for themselves. He also concludes that while mobile banking evolved from Internet Banking, the future is Experience Driven Banking not Mobile.

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Machine Learning-Based Threat Detection Is Coming to Your Smartphone

MobileIron has partnered with machine learning-based threat detection vendor Zimperium to port its technology onto its enterprise mobility management EMM client, a growing trend in the mobile space. That upgrade to MobileIron's EMM client will automate the process of detecting and responding to mobile threats.

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PFM App MoneyLion Seeks to Kill Overdraft Fees with New Feature

PFM app MoneyLion has a new feature that provides push notifications on a user’s mobile when an account balance is low and is likely to incur overdraft fee. Additionally, the new feature uses algorithms to monitor the user’s money patterns. Based on their history of spending and deposits, the feature is able to tell users how often and when they are likely to make an overdraft. It provides personalized advice so that they can avoid such events by preparing for them in advance.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

FICO Improves Cybersecurity Scoring Model

Silicon Valley analytics firm FICO announced that the latest version of its FICO Enterprise Security Score is twice as accurate at predicting a data breach as the previous model. The FICO Enterprise Security Score gives subscribers the ability to assess the forward-looking cyber breach risk of their organization and their partners, and helps improve breach insurance underwriting. 

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ZoneFox Launches "First Hosted UEBA Platform"

ZoneFox announced the release of its fully hosted User and Entity Behavior Analytics (UEBA) platform. The software monitors activities such as file transferring, data loss or theft, writing IP to removable media, tunnelling data through the dark web, and ransomware and malware files entering the network and unauthorized or suspicious file access.

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LogRhythm Unveils Self-Evolving Cloud-Based Analytics to Enhance Its Threat Lifecycle Management Platform

LogRhythm introduced CloudAI, a technology designed to help LogRhythm customers avoid cyber incidents. CloudAI is a cloud-based security analytics offering that is available as an integrated, add-on subscription service for the LogRhythm Threat Lifecycle Management Platform. CloudAI uses artificial intelligence to help detect advanced threats that employ unknown attacks and unknown methods.

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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems

 

Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

 

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:
https://www.cunews.com/Corelation.pdf

 

CU Answers

 

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf

 

 

Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:
https://www.cunews.com/MDT.pdf

 

Share One - http://www.shareone.com
Read Teri Van Frank's comments:
https://www.cunews.com/ShareOne.pdf

 

 

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Technology and Marketing

 

Branding Is Not a Self Driving Car

In this day and age of artificial intelligence, chatbots and robot banking it seems we are all about technology, technology, technology, but your brand is not a self-driving car. The author contends that Branding takes: action; leadership; awareness; and a map.

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Online Banking/E-Commerce/Website Design

 

Virtual Cards: The B2B Payment Method of the Future

Virtual cards, also known as Single-Use Accounts (SUA), are among the latest in payments technologies. They are auto-generated credit card numbers that A/P departments can send to suppliers as a link contained in an email, for a one-time-use payment. Their growing popularity with customers is due to a variety of factors.

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The 10 Most Cashless Countries in the World

Canada topped the table because its citizens have more than two credit cards per person, and the majority (57%) of payments are made using cashless methods.The rankings were based on six metrics: the number of credit cards per person; the number of debit cards per person; the cards in issue that have contactless functionality; the growth of cashless payments over the past five years; payment transactions made using non-cash methods; and the number of people that are aware of what mobile payments options they have available to use.

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Internet Access

 

33% of Businesses Hit by DDoS Attack in 2017, Double That of 2016

Cybercriminals are increasingly turning to Distributed Denial of Service (DDoS) this year, as 33% of organizations faced such an attack in 2017 - up from just 17% in 2016, according to a new report from Kaspersky Lab. These cyber attacks are hitting businesses of all sizes: Of those affected, 20% were very small businesses, 33% were SMBs, and 41% were large enterprises.

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A C-Level View of SD-WAN

SD-WAN is a policy driven overlay that moves the paradigm from local based configuration element changes such as routes, ACLs and VLANs to business apps, sites and links. The overlay manages the underlying infrastructure based upon business and operational policies in a holistic manner, providing for more advanced monitoring and resilience in connectivity.

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Call Centers

 

How Remote Employees Can Help Contact Centers Better Manage Peaks

Perhaps the best solution for handling peak times is to design a program where extra staff can work from home and be ready at just the right times. Another benefit to employing remote staff is that training virtual agents is easier and much less expensive than providing onsite classes. 

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