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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

November 6, 2017

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

PSCU Partners with CU Direct to Offer New LOS Solution for Credit Unions

PSCU and CU Direct announced their partnership and new product offering for PSCU and its Member-Owner credit unions. Lending 360 – CU Direct’s loan origination system – will help provide credit unions with an improved member experience by streamlining the application process through automation, simplified workflows and reporting capabilities.

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Synergent Signs Oswego County FCU

Synergent announced that Oswego County FCU has signed a new seven-year agreement for the Symitar Episys Core Processing Solution with Synergent. Oswego County FCU also has signed an online services agreement, and will be partnering with Synergent for Electronic Check Collection, Share Draft Processing, Opening Act, Jwaala, and Bill Pay. The Oswego, NY-based credit union holds $79M in assets and has 12,347 members.

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Adaptiva Launches New Client Health Windows 10 Security Package

Adaptiva announced the launch of a new Windows 10 Security Package for the company’s Client Health endpoint security engine. The package consists of 19 new health checks specifically designed to automatically find and fix Windows 10-related endpoint security configuration management issues. This brings the total number of health checks included in the Adaptiva Client Health product to over 100 and helps enable enterprises to proactively maintain the security of their Windows 10 endpoints without manual effort.

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Hardware News

 

Seagate Launches SkyHawk AI, the First HDD for AI-Enabled Surveillance

Seagate announced its SkyHawk AI hard disk drive, which it says is the first drive created specifically for artificial intelligence enabled video surveillance solutions. SkyHawk AI provides bandwidth and processing power to help manage always-on, data-intensive workloads, while simultaneously analyzing and recording footage from multiple HD cameras.

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ATP Electronics Rolls out New DDR4-2666 Server Memory

ATP Electronics announced the launch of its new low-power DDR4 memory for Intel’s Xeon Scalable processor platform and 8th generation (Coffee Lake) Core series processors. ATP’s memory operates at DDR4-2666MHz and features kits up to 32GB for RDIMM (registered dual in-line memory). Unbuffered DDR4-2666MHz modules are also available in SODIMM and UDIMM (ECC and Non-ECC) kits up to 16GB. Operating at just 1.2V, this memory features the lowest power consumption in the market today, the company stated, making it ideal for use in high-performance computing applications such as networking storage systems, network attached storage (NAS) servers, and cloud servers.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

8 Chat Services Compared: Slack, Microsoft Teams and More

This article looks at eight group-chat services — Slack, Microsoft Teams, Atlassian Stride (HipChat's replacement), Facebook Workplace, Telegram, CA Flowdock, ChatWork and MangoApps Office Chat — that offer web- and app-based instant messaging for two or more people, but with different interfaces, features and focuses.

 

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New Features in Windows Server 1709: Container-Focused, Devops-Oriented

At the heart of the Windows Server 1709 release is a major update of the Server Core variant of Windows Server, with new versions of both Enterprise and Data Center editions. The new Windows Server favors a devops-based organization and enhances its support for containers and cloud deployments. But to get the benefits of the new release, you’re going to have to forego the Windows Server UI, shifting to managing your servers with the command line (especially via PowerShell) and with remote user interfaces like the familiar RSAT and the new browser-based Project Honolulu.

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Dell Integrates Desktop, Mobile Management for UEM

Dell has integrated its cloud-based desktop management console with AirWatch's mobile platform to create a single console that allows admins to remotely manage end-user systems. Dell and VMware's AirWatch also introduced Windows 10 provisioning through the AirWatch mobile management service. Dell made the AirWatch integration announcement in conjunction with its efforts to expand its PC-as-a-Service offering (PCaaS). Dell's service combines hardware, software, lifecycle services and financing into one solution priced per seat per month.

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ATMs/Kiosks

 

Shimmers Increasingly Appearing at CU ATMs

ATM skimmers have become an unfortunate part of life for many credit unions, but another threat is now hitting CUs as well: illicit EMV card readers called “shimmers.” A shimmer, when inserted into the mouth of an ATM card-acceptance slot, sits between a card’s EMV chip and the ATM’s chip reader, allowing scammers to read the chip and grab card information.

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Funds Disbursement via Visa: A Bigger Slice of the Pie for ATMs?

P2P, funds disbursement, debt repayment, rent, charitable giving, education, parking and vending — will at some point, for a sizable number of consumers, end up at the ATM.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

TFactor

cuanswers

and their client is:

Anheuser-Busch Employees' Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

CU Solutions Group Launches 'Wraparound' Mobile App

CU Solutions Group has launched a mobile product aimed at helping credit unions become more front-and-center for members making daily financial decisions. The product, which the company calls LifeSteps Wallet and describes as a “wraparound container app,” combines a credit union’s existing mobile banking offering with proprietary and third-party shopping, auto, home and financial wellness offerings.

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Mobile Banking Trends 2017-2018

According to the Forrester report “Disrupting Finance: Digital Banks,” a new wave of digital banks have embraced mobile and social technologies to create differentiation, using digital platforms to offer simple, convenient user experiences combined with relevant guidance and advice.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

Secdo Announces Behavioral-Based Indicators of Compromise, Automated Response Center

Secdo announced version 5.0 of the company’s enterprise-class incident response platform. The latest generation software introduces Behavioral Based Indicators of Compromise (BIOC) and the new Secdo Response Center. The Response Center includes dozens of response, containment, forensic and remediation features and helps provide an immediate solution for security teams to automatically catch and remediate endpoint security threats until administrators deploy the necessary patches to address the intrusion.

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FireEye Releases Open Source Managed Password Cracking Tool

FireEye has released GoCrack, an open source tool for managing password cracking tasks across multiple machines. The tool is expected to be of great help to red teams, which need to do things like test password effectiveness, develop better methods to securely store passwords, audit current password requirements, and crack passwords on exfil archives.

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4 Ways the Next Generation of Security Is Changing

Today, 66% of companies don't have enough cybersecurity personnel on staff, with that skills gap widening to a shortage of 1.8 million information security workers by 2022, predicts a new study from (ISC)2. With the number of data breaches also increasing at a record pace, something must change. Will it be automation technology, advanced tools, or more training? Regardless, the next generation of security will be staffed by less-experienced people empowered to do the jobs previously only experienced analysts could do — because it's necessary.

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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems


Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:
https://www.cunews.com/Corelation.pdf

CU Answers

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf


Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:
https://www.cunews.com/MDT.pdf

Share One - http://www.shareone.com
Read Teri Van Frank's comments:
https://www.cunews.com/ShareOne.pdf


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Technology and Marketing

 

Look to New Tactics When Marketing to Younger Generations

Many financial institutions struggle to connect with young people. Often, it’s because they are still using the same methods that work for more mature audiences. That doesn’t work, because younger generations have different interests and spend their time doing different things than people older than them. The article discusses some tips and specific channels you should use to reach younger consumers.

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Online Banking/E-Commerce/Website Design

 

Do Fintech Lender Myths Hold Up? Not Exactly, TransUnion Says

Are fintech lenders really more risky, more desperate for customers, and more appealing to millennials? Not precisely, according to TransUnion's new study entitled "Fact or Fiction: Are Fintechs Different from Other Lenders?" Fintech lenders are becoming a more established piece of the personal loan industry, according to the study, which noted that 30% of all personal loans in 2016 were issued by fintechs (compared to the 28% they issued in 2016).

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How to Upgrade Your Credit Union Website Design in 5 Seconds

You can learn how to improve your credit union website design in mere seconds with a Five Second Test. A Five Second Test asks visitors what information they can determine after viewing a page of your website after just five seconds. The user’s goal, in this short frame of time, is to be able to answer these three questions.

  1. What is the name of the organization?
  2. What product(s) or service(s) do they offer? (i.e, What kind of organization are they?)
  3. How can the user benefit from the credit union?

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One Year After Rollout, FIs Are Bullish on Zelle

The growth of person-to-person payment network Zelle has been a key topic for FI since the service officially rolled out a year ago. Zelle has been a reccurring topic not only at FIs, but at payments companies, and other financial service providers, with most of them reporting strong growth in transaction volume and P2P transactions.

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Internet Access

 

Which of 3 Types of SD-WAN Is the Best Fit for Your Company?

If you are contemplating whether SD-WAN will improve your organization’s Wide Area Network, it is important to first get a grasp of the different SD-WAN architectures. There are three main types of SD-WAN architecture (On-prem-only; Cloud-enabled; and Cloud-enabled plus backbone), each of which benefits certain types of organizations. Which architecture is “best” depends on the applications your organization is accessing through your WAN.

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VMware Jumps into SD-WAN with VeloCloud Purchase

VMware announced plans to acquire VeloCloud, one of the leading companies in the fast-growing software-defined Wide Area Network (SD-WAN) market. VMware is still best known for its virtual machine management software based on its popular ESX hypervisor, but its acquisition of VeloCloud underscores VMware’s pivot, mostly through acquisitions, to focus on network management. VMware could eventually provide customers a single management platform that would control not only their NSX virtualized data center network environment, but also branch-office connections on the WAN. 

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Call Centers

 

Chatbot Market Heating Up

Chatbots are fast becoming a go-to technology for digital transformations. Industries ranging from airlines to fast-food-chains and financial services are redefining services with help from chatbots, which automate service-related tasks by approximating human speech. And it's a win-win strategy, as chatbots free up employees to pursue higher-value functions and enable consumers to help themselves to relevant information, Q&A style.

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How to Make the Case for an Investment in New WFM Technology

Until recently, some of the more advanced contact center applications like WFM, Analytics, and Quality Management were restricted to those contact centers that had the budget for a costly premise-based solution with access to these applications as add-on models. Thanks to CCaaS, these applications are now readily available in an affordable delivery model for contact centers of all sizes. The availability of these higher-end applications like WFM and Analytics in numerous CCaaS offerings provides users the opportunity to take advantage of the information and efficiencies these applications bring.

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