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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

November 13, 2017

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

New FIS Report Finds Growing Adoption of Real-Time Payment Programs Worldwide

Global adoption of real-time payment programs by FIs is picking up speed, according to new research from FIS. In its fourth annual Flavors of Fast report, FIS identified 25 active real-time payment programs around the world, up from 19 in 2016 and more than double the level of the company’s first study in 2013. Further, the report identified 11 payments programs under development – up from just five in 2016 – and eight more that FIS expects to be announced in the next 12-18 months.

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Building Trades FCU Becomes Newest CU*Answers Owner

Building Trades Federal Credit Union, located in Maple Grove, MN, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $140 million credit union represents approximately 17,000 members, and becomes the 127th current CU*Answers credit union owner.

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KIVA Group Announces General Availability of QuickStart Hosted Call Center Solution

KIVA Group announced its hosted Respect unified Communication Center (uCC) offering. The inbound service solution, which is now available to all FIs, can be deployed as an entirely new agent service desktop with integration to the core system in less than a month. Institutions utilizing AnyHour Solutions’ outsourced call center service for after-hours and overflow support can take advantage of existing configurations to implement the hosted solution in less than a week.

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Hardware News

 

WatchGuard Launches New Tabletop UTM Appliances

WatchGuard Technologies announced hardware upgrades for the Firebox T Series of unified threat management (UTM) appliances. The throughput improvements and added features in WatchGuard’s new T15, T35 and T55 tabletop appliances allow users at small offices and distributed enterprises to run full UTM features, including APT Blocker, TDR, IPS, Anti-Virus, and Application Control.

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Microsoft's New Hardware/firmware Security Standards Promise "Highly Secure" Windows 10 Devices

A new list of hardware and firmware standards released by Microsoft outlines some lofty requirements for a Windows system to be considered highly secure. For those in the enterprise this may require hardware and software upgrades, and companies that produce firmware will need to ensure compatibility with some of the more advanced features of Windows' built-in security systems.

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What to Consider When Deploying a Next-Generation Firewall

Firewalls have become ubiquitous across enterprises over the past decade, but the combination of new and varied access methods combined with increasingly sophisticated attacks has forced security professionals to constantly evaluate their defenses. Typically, firewalls are on a five-year refresh cycle, according to Gartner, and that gives organizations the opportunity to evaluate fairly regularly what type of firewall and what features best suit their needs.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

What Are Shielded Virtual Machines and How to Set Them Up

Virtualization can expose data and encryption keys to hackers. Microsoft's shielded virtual machines and Host Guardian Service locks them down. A shielded VM protects against inspection, theft, and tampering from both malware and data center administrators, including fabric administrators, storage administrators, virtualization host administrators, and other network administrators. This article explains how a shielded VM works.

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The Top 5 Problems with Blockchain

While blockchain appears ready to upend business processes and trust models across a myriad of industries, it's still in its early days and the various iterations of the distributed ledger already in use are far from vetted. While the technology has great potential, CIOs and their business counterparts who are exploring blockchain should expect setbacks in deploying it, including the real possibility of serious software bugs and risks posed by quantum computing, according to a new report from Forrester Research. Experts and analysts also warn that the technology isn't a fit for every transactional business process.

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How One Credit Union Solved Its Data Indexing Problem

n August 2016, Digital Federal Credit Union (DCU) learned that Google Search Appliance – a rack-mounted solution used for data indexing – was set to be replaced by a 100 percent cloud-based solution that would no longer be feasible in their environment due to data security and compliance issues. So they turned to Yippy, a technology company founded in 2009 that specializes in enterprise search and data unification, for assistance.

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Build an Ultra-Secure Microsoft Exchange Server

Yes, it's possible to do a Microsoft Exchange Server deployment that is secure enough for all but the most sensitive information. This article covers how to do it.

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ATMs/Kiosks

 

Testing an ATM Cash On-Call Service

The Bank of Tokyo-Mitsubishi UFJ "Cash Car" will serve customers in rural Japan, where permanent ATM placement is not practical. The bank has a mobile app in the works that will allow customers to request that the ATM be brought directly to them for a cash withdrawal. The car also will be used as a temporary mobile ATM at special event venues.

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Cardless ATMs: Best Practices to Support Cardless ATM Innovation

A number of major financial institutions are continuing to innovate with their cardless ATM capabilities, allowing users to withdraw money from an ATM using a mobile app to initiate the transaction. Many financial institutions view cardless ATMs as a way to improve the user experience by eliminating the need to carry and replace cards, which can be easily lost or compromised, as well as reduce the cost to the institution to replace them.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Member Driven Technologies

MDT

and their client is:

Rio Grande Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

Embracing Change: Why Mobile Payments Are More Secure than You Think

Mobile payments are starting to gain a foothold in the U.S. More and more retailers are enabling consumers to use technologies such as Android Pay, Apple Pay and Samsung Pay. However, these payment apps are still relatively unknown and highly underutilized. Thge author contends that mobile payment technologies are much more secure than consumers carrying physical cards in their wallets, purses or pockets. 

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The Wild West of Mobile Banking Needs to Be Tamed

Inside Secure and UL revealed at the annual Mobey Day in Barcelona the findings of their joint research into the state of security of mobile banking applications. The results should serve as a wake-up call for the entire banking industry to raise their sense of urgency on increasing security. They analyzed publicly available m-banking applications and their results revealed that mobile banking was the weak link in most FIs’ security infrastructure.

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Apple Launches P2P Payments, Competing with Zelle, Venmo

Apple has launched its person-to-person payments service in the U.S. The feature lets users send and receive money through iMessage. Apple’s payments offering is now available in iOS 11.2 beta. Users will notice an Apple Pay button in their iMessage. Through iMessage, money will be transferred instantly to another user’s Apple Wallet, in the form of a virtual card called Apple Pay Cash Card, for which Apple has partnered with prepaid card company Green Dot.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

Hypervisors: Now a Tool to Protect Against Security Blind Spots

By facilitating live introspection of virtual machine memory, the Xen Project is striving to eliminate stealthy attack techniques like EternalBlue.

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Makers of New Virtualization-Based Security Product Claim It Can Fend off Attacks the OS Can't See

A new offering from Bracket Computing claims to safeguard operating systems from persistent attacks, like those that hit Sony, Target, and Equifax. To help combat persistent attacks, Bracket Computing released a feature called Server Guard for its security software solution that provides defense by safeguarding the critical parts of an operating system while on disk, and also while running in memory.

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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems


Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:
https://www.cunews.com/Corelation.pdf

CU Answers

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf


Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:
https://www.cunews.com/MDT.pdf

Share One - http://www.shareone.com
Read Teri Van Frank's comments:
https://www.cunews.com/ShareOne.pdf


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Technology and Marketing

 

45 Marketing Ideas for Small Credit Unions

Being responsible for the marketing of a business is a tough task. Being responsible for a small credit union is even harder, as your day is sure to be filled with daily tasks that need to be completed in order for the credit union to grow and prosper in a crowded credit union market. This article looks at three marjoe marketing elements and how smaller CUS can effectively address them.

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Gen Z Research Reveals Financial Savvy, Counterintuitive Banking Preferences

New research from Raddon reveals several counterintuitive findings on the financial behaviors and preferences of Generation Z. The research finds that 56 percent of Gen Z respondents believe programs or seminars from financial institutions are very or extremely important sources of personal finance information. 

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Online Banking/E-Commerce/Website Design

 

PayPal Leads as Most Trusted Financial Services Brand

The financial services industry has been dealing with trust issues ever since the meltdown in 2008. According to the latest Landor Pulse — an analysis conducted by global brand strategy and design firm Landor — many FIs are still struggling to regain that trust. Credit card brands, for the most part, scored higher than retail banks, with online payments brand PayPal was the clear leader.

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Biometric Payment Cards to Boost Banking Industry Security

ABI Research finds that biometric technologies are steadily growing their presence in more banking applications, with embedded fingerprint sensor payment cards being the latest addition finally ready to go public. Fingerprint embedded payment cards will enjoy an impressive growth over the next years reaching 160 million shipments by 2022 with a 5-year CAGR standing at approximately 400%. Mastercard is at the helm, leading this biometric wave in payment cards. Other key vendors include FPC, Gemalto, IDEMIA, Next Biometrics and Zwipe.

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Expect Prepaid to Grow, but with Fewer Cards, Mercator Says

According to a recent Mercator report authored by Sue Brown, director of prepaid debit advisory service at Mercator Advisory Group, closed-loop prepaid loads in the U.S. are predicted to grow at a 2% compound annual growth rate, reaching $346 billion by 2020. And, according to another Mercator report on open-loop cards, that number will grow 5% through 2020 to $352.6 billion.

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Internet Access

 

New IBM Platform Turns Your Data Center into a Cloud

IBM Cloud Private takes middleware and other legacy applications, places them inside Kubernetes containers and transforms them into contemporary applications using Kubernetes container orchestration. The software itself is already containerized, including IBM tools and most major open source databases.

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The Firewall: Questions Abound About Its Future Role in Cloud, Mobile and SDN Environments

It’s been 20 years since Check Point Software Technologies shipped its first enterprise network firewall, marking the beginning of a mass market for firewalls that has protected millions of networks across the world. Some observers argue that that RASP — described as an instrumentation of runtime in servers or clients to protect applications against a variety of attacks — is basically a better approach than traditional firewalls because the perimeter is dissolving due to cloud services and mobile. 

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Riverbed Enhances Its SD-WAN Performance-Monitoring Platform

The new version of SteelCentral provides an end-to-end view of the user experience, monitoring applications, network traffic, devices and infrastructure from one console. Also new with this release: integration with ServiceNow, the de facto standard in IT Service Management. 

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Call Centers

 

10 Scheduling Strategies to Optimize Your Workforce

Whatever your staffing challenges are, take some time to review how you're balancing all the moving pieces. There is no right or wrong way to approach scheduling, only better ones. This article looks at ten workforce strategies to help optimize your workforce.

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